Vivint Authorized Retailer Bend
Smart Security Specialists -- Your Vivint Authorized Dealer Covering Bend & Surrounding Areas

What should I do when my Bend home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your property – and your family – against the various risks you may face, like burglary, flooding, and fire. Despite the fact that your home might be ready, that doesn’t necessarily mean you are. Do you have a good idea of what to do if your Bend home alarm system goes off? The blasting of an alarm is often startling, confusing, and could cause panic. Your best bet is to stay level-headed and adhere to these simple suggestions.

Steps to Take Whenever Your Home Alarm System In Bend Sounds

It’s a situation no one desires to be in, but it’s also why you ordered a home alarm system from the outset. You’re roused from a deep sleep with the telltale blasting of an alarm after one of your sensors has been tripped. What should you do?

  1. Stay calm. This is easier said than done when your home security alarm is ringing loudly, and your pulse is racing. But staying calm is the most effective way to assess what is happening. Avoid the urge of trying to handle the emergency alone but instead let your monitoring experts and first responders do their job.
  2. Take care of your family. Your priority should be your family members and getting them to safety. In the event of a break-in, this might mean going to a predetermined safe zone as far from points of entry as possible. It’s likely that your alarm may have deterred the invader, but it’s always wiser to be safe than sorry. If there’s fumes or a blaze, you need to vacate your home right away.
  3. Grab your smartphone. These days, most individuals carry their smartphones with them always, but you might fail to take it during an emergency. It’s a good thing to have. You’ll be able to stay connected with your monitoring professionals and obtain notifications through your home security app.

Work With Your 24-hour Monitoring Agents

Whenever your home alarm system in Bend goes off, your 24-hour monitoring specialists will spring to action. Their first step is to confirm your alarm, and that includes reaching out to you. The procedure they follow is dependent on the kind of emergency. For example, when a medical emergency is triggered, one effort will be made to reach you before help is sent out. If you’re dealing with an intrusion - the most typical kind of event - a monitoring professional will adhere to these guidelines to get in touch with you:

  • An attempt will be made to contact you through the central command panel. You will typically be required to supply a passcode.
  • If that effort is not successful, a call is made to your main contact number.
  • A second number or your first contact person is called next.
  • If you still can’t be reached, local law enforcement officers are deployed.
  • Your monitoring professionals will follow up with you again once the proper authorities are contacted.

If you're not in a situation where you can communicate with the monitoring team, don’t fret. Help will still be deployed even if you're not available to substantiate the emergency.

Get prepared for any emergency with a Vivint home alarm system in Bend

Stay ready for any crisis with a modern home alarm system in Bend from Vivint. Contact (541) 327-4968 to begin designing your home’s defense today.